Working at ipsum

The growth of Ipsum has been built upon our safety focused, customer service driven people and our ability to meet the demanding and ever-changing needs of our customers and the industry. The UK’s utility sector is ever-evolving and expanding to meet increasing customer requirements, regulatory-driven outcomes and to take advantage of new innovative technologies. At Ipsum, we will continue to grow in this sector by being a reliable, flexible, and agile service partner that helps customers meet and overcome these new challenges.

The utility service provision is not a 9 am to 5 pm business, we deliver essential services. Our customers don’t switch off their networks or assets at night, on the weekends, or holidays, or when things are quiet. Our customers require their assets to operate around the clock – and we at Ipsum are right beside them 24/7 to ensure they do. We pride ourselves in being not only reactive in responding to an individual call-out but also proactive in providing specialist scheduled maintenance services. Our customers can rely on Ipsum every job, every day.

At Ipsum, our culture is one of honesty and transparency and our people are encouraged to bring fresh ideas and solutions to the challenges our customers face. We look for people who are open to a new perspective and fresh thinking and are ambitious and reliable. We don’t just ask our people to think outside the box we invite our people to step-in and redesign, rebuild and innovate the box completely.

Our people are respectful enough to listen but also courageous enough to challenge working practices and norms – particularly if these may be unsafe – to drive continuous improvement. If you want to make a long term impact and you have outstanding customer service skills, then you’re in the right place.